📋 Overview
GoStock Market Analyzer offers AI-powered stock analysis as a digital subscription service. As our service is delivered immediately upon payment, our refund policy reflects the nature of digital goods.
✅ Eligible for Refund
- Eligible Payment was charged but subscription was not activated due to a technical error on our end
- Eligible Duplicate payment made for the same subscription period
- Eligible Payment deducted but order was not created on our platform
- Eligible Refund requested within 24 hours of first-time subscription purchase and no AI recommendations have been consumed
❌ Not Eligible for Refund
- Ineligible Refund requested after AI recommendations have been generated and consumed
- Ineligible Dissatisfaction with AI analysis quality or stock performance outcomes
- Ineligible Subscription renewed (auto-renewal or manual) after initial period
- Ineligible Request made more than 7 days after payment
- Ineligible Violation of our Terms & Conditions leading to account suspension
Important: GoStock provides market data and AI analysis for informational purposes only. We are not responsible for investment decisions or financial outcomes. Refunds are not issued based on investment performance.
🔄 Refund Process
- Email linuxunixaix1@gmail.com with subject "Refund Request — [your email]"
- Include your registered email, payment date, Razorpay transaction ID (UTR/order ID), and reason for refund
- We will review and respond within 3 business days
- Approved refunds are processed back to the original payment method within 5–7 business days
🏦 Refund Method
All refunds are credited to the original payment instrument:
- UPI payments → refunded to the originating UPI account
- Credit/Debit card → refunded to the same card
- Net banking → refunded to the source bank account
GoStock does not issue cash refunds or refunds via alternative payment methods.